Last updated: June 2026
A booking is confirmed only after payment. Selecting a slot reserves it; the appointment is locked in once your payment is received. Charges below are exclusive of GST; 18% GST is added at checkout.
1. How We Engage — and What It Costs
AKRES offers four ways to engage. Only direct, named involvement from Anirudh — a paid consultation or a site visit — carries a fee. The free qualification call and the broker referral are free.
| Engagement | What it is | Fee |
|---|---|---|
| Qualification call | A free call to understand your requirement and route you to the right path. No advisory. | Free |
| Risk diagnostic — consultation with Anirudh | A ~30-minute structured Zoom/phone session, plus a written Green / Yellow / Red decision memo within 48 hours. | ₹2,499 + GST |
| Site visit with Anirudh | An in-person property / micro-market assessment with Anirudh present. | ₹7,499 + GST |
| Direct broker connect | If you prefer to skip the risk-filter and advisory, we pass your details to a vetted broker in our network and step aside. No diagnostic, no advisory. | Free to you |
The qualification call is always free. A charge applies only when Anirudh personally speaks with you (consultation) or meets you (site visit). The broker-connect route is free to you — we are not paid by you for the referral.
2. When Your Booking Is Confirmed
For paid engagements (consultation or site visit), your slot is provisional until payment is completed. Once payment is received, the booking is confirmed and you will receive confirmation of the date, time, and joining or meeting details. An unpaid slot is not a confirmed appointment and may be released.
3. Cancellations and Refunds
- Cancel more than one hour before your appointment — you receive a full refund, with no penalty. Refunds are processed to your original payment method via Razorpay and typically reflect within 5–7 working days.
- Cancel within the last hour, or simply do not show up — this is treated as a no-show under Section 4 below.
4. No-Shows and Missed Appointments
If you miss an appointment you have paid for, the following applies depending on the type of engagement:
- Missed phone / Zoom consultation — if you do not join or are unreachable at the scheduled time, your fee is refunded after a ₹500 no-show penalty is deducted.
- Missed site visit, or unreachable at the scheduled time — if you do not attend a scheduled site visit, or cannot be reached for the visit, the entire amount paid for that site visit is forfeited and is non-refundable.
The one-hour cancellation window in Section 3 always applies first: if you let us know more than an hour ahead, you are fully refunded and no penalty is charged. The penalties above apply only to genuine no-shows and last-minute drop-offs.
5. How Refunds Are Issued
- All payments are collected through Razorpay. Eligible refunds are issued to the same payment method used for the booking.
- Refund timelines depend on your bank or card issuer — typically 5–7 working days after the refund is initiated.
- GST charged on a refunded booking is refunded together with the base amount, in line with applicable tax rules.
6. Rescheduling
If you need to move your appointment rather than cancel it, reschedule more than one hour before the start time and your payment carries over to the new slot at no extra charge. A reschedule requested within the last hour, or a no-show, is treated under Section 4.
7. What the Fee Does and Does Not Cover
Paid consultations and site visits are structured risk-orientation engagements — not a substitute for independent legal, financial, valuation, or structural due diligence. Please see our Disclaimer for the full scope and limitations of each paid engagement.
8. Questions
If anything here is unclear, or you want to confirm the scope and cost of an engagement before paying, email us first: anirudhkapoor1996@gmail.com. We would rather answer a question up front than process a refund later.